Support & Help - Freelancers Calculator | Get Help with Your Emergency Fund Calculation

SupportGet Help & Contact Us

Need help, spotted a bug, or have a feature request? Send us a message below. We usually respond within one business day.

Self‑serve simulation tool No tax / investment advice Browser‑stored inputs

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Quick Answers

Where is my data stored?

All simulation inputs are stored locally in your browser (localStorage). Nothing is uploaded unless future optional cloud sync features are enabled.

How do I report a bug effectively?

Include: browser + version, operating system, steps to reproduce (numbered), what you expected, what happened instead, and (if possible) a screenshot or copy of any console errors.

Do you offer refunds?

Yes — consumers can request a full refund within 14 days of purchase or renewal in line with Paddle Buyer Terms. See Terms & Refunds.

⚠️ Important: Requesting a refund will immediately cancel your subscription and remove all remaining days of Pro access.

Can I request a feature?

Yes — choose “Feature Request” and describe the user problem (pain / job-to-be-done), not just a UI widget. Clear problem framing leads to better solutions.